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4,125 verified reviews
Verified guest reviews
★4.75/5
Since 2018, across Airbnb, Booking.com, Vrbo and our direct channel.
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210 matching reviews
I
Invité
June 2026 · Airbnb
Beautiful place and architecture. Unfortunately, we ran into a considerable amount of inconveniences. Dead batteries for the tv, lack of mesh screens on main level windows, back door mesh on the floor upon arrival, heat in the house was 34 C in the house upon arrival with heat on, pool stick tips needing replacement, no body soap or shampoo on attic room and the ceiling fan didn't work there, fridge keeps low cool, broken cooking utensils, dirty oven mitts in drawers, chipped cups and dishes. Lake access was locked when check in stated it would be open. Patrick was a very good communicator throughout the ordeals and had someone in to help. The location's management should be investigated though so that other guests don't go through these issues again.
Our experience was very disappointing. We noticed cleanliness concerns during our like a dirty oven with food residue & a full cigarette ashtray on the deck some of which we messaged the host about.
We ensured to follow all the rules properly but after checkout, the host attempted to charge us an additional cleaning fee for the hot tub, claiming the water needed replacement based on advice from their 3rd party cleaning company. However, the water was the same upon arrival as when we left.
Previous reviews mention cleanliness concerns too, so seems like it’s an ongoing maintenance issue. I would prefer a cleaning fee built into the booking price rather than what felt like an unfair attempt to recover it afterwards. We paid for a late checkout, so the issue is not paying, but being wrongly charged after the host thanking us for leaving the property in excellent condition.
Airbnb did close the case in our favour due to insufficient evidence from the host for their incorrect claim.
Always a relaxing time with plenty to do - sauna, fires, pool, and rare hilltop views of Lake Superior and the surrounding landscapes. Highly recommend.
Superbe séjour! Chalet perché avec une vue incroyable sur le versant nord du mont Tremblant. Confort, calme et ambiance chaleureuse grâce aux foyers, avec en prime des moments de détente dans le sauna sec et humide directement à la maison — parfait pour décrocher. Nous y retournerions sans hésiter!
We loved staying at this home with our 3 teenage boys. Everyone had their own space, plus lots of room to hang out and play pool, watch tv, enjoy the fire, and soak in the hot tub. The sauna and steam room were an amazing bonus as was the gas fireplace by the bedside. Kitchen was well appointed to enjoy meals. The view of Mont Tremblant is spectacular and it was a short drive to the less-busy north side for skiing. We also went night skiing at St Sauveur and night skating through the woods at Le Grand Lodge. We felt right at home and would love to return and share the experience with others! Thank you for thinking through the details so we could enjoy every second of our winter getaway!
Fantastic stay for a girls getaway! We had a couple of question on how to use certain things and none of us where familiar with gas powered stove and fireplace but answers were sent immediately! Beautiful chalet.
Had a great stay. Cool house with great amenities (hot tub, dry sauna, steam shower, pool table, games). Beautiful location. Host was clear and responsive on all questions. Driveway was sanded repeatedly while we were there. Only comment is that the bathrooms are a little unusual but we made it work.
Un gros merci à Patrick qui nous a héberger dans son magnifique chalet. Un chalet très chaleureux et très grand avec de la place pour plusieurs personne et surtout une vue sur le mont tremblant à couper le souffle!!
This was the second time renting this house and it didn’t disappoint. We had extended family and the house easily handled 7 people. Host is super responsive. Great spot.
Nous avons passé un très bon séjour dans ce chalet, qui offre une vue magnifique et un cadre idéal pour se détendre. Le logement est conforme à la description et bien équipé. Nous avons toutefois rencontré un souci avec des souris, ainsi qu'une forte odeur persistante dans la cuisine. Nous en avons informé l'hôte et espérons que cela pourra être réglé rapidement pour le confort des prochains visiteurs. Mis à part cela, l’expérience a été globalement positive.
We had a fantastic stay! The chalet is exactly as pictured and the view is phenomenal. The amenities worked perfectly and we were provided with all the essentials. There are great restaurants close by and we weren’t far from the village. A perfect location and we’ll definitely be going back there again!
Petit coin de paradis !
La vue est magnifique sur le lac et la montagne.
Aucun vis à vis, aucun bruit aux alentours sauf la nature.
Le chalet est très spacieux avec sauna, hammam, jacuzzi…tout cela face à un panorama magique.
La région propose des à activité pour tous les goûts et tout les âges, randonnée, activités aquatiques, montagne…
We had a wonderful stay at this Airbnb. The location was exactly what we were looking for peaceful, scenic, and surrounded by beautiful views. The outdoor amenities, including the fire pit and barbecue, made our evenings especially enjoyable. We also loved spending time in the hot tub and relaxing on the savannah it really added to the experience.The house itself is comfortable and well laid out. The rooms were cozy, and we appreciated the thoughtful touches throughout.
Le logement a de belles qualités et une bonne localisation, mais notre séjour a été perturbé par plusieurs désagréments importants. À notre arrivée, le code d’entrée ne fonctionnait pas, ce qui nous a retardés — d’autant plus que nous avions payé un supplément pour une arrivée anticipée… dont nous n’avons finalement pas pu profiter pleinement. Le sous-sol présentait des souillures probablement liée à un refoulement d’égouts dans le passé qui n’a pas été nettoyé, ce qui rendait les lieux malpropres. Un des lits n’avait pas été nettoyé correctement (présence de poils), et l’air climatisé ne fonctionnait pas durant tout le séjour, ce qui a fortement affecté notre confort.
Le lundi matin, le service d’entretien de la pelouse est arrivé à 7h45, réveillant tout le monde avec la tondeuse. Nous espérons que ces éléments seront corrigés pour offrir une meilleure expérience aux futurs voyageurs.
Gorgeous cottage located in a densely wooded area. All the amenities are accessible and nearby, with plenty of activities and hiking trails. The cottage is very well equipped and the host maintains it very well.
Grand chalet offrant toutes les commodités. Quelques points à améliorer, mais na pas empêcher d’avoir un beau week-end . Vue sur la montagne exceptionnelle quand il n’y a pas de brouillard.
We were a party of 10 and stayed for 2 nights.
Everyone was extremely happy with the chalet. The chalet is beautiful. The spa/sauna/steam room was amazing. The view was spectacular and watching the sunset over the mountains was once in a lifetime. The BBQ was new and in perfect condition. The firepit was a wonderful addition to the night setting.
There were a few hurdles with the check in process, but Patrick offered great support and everything was resolved quickly.
As a group we were very happy with the accommodations and location. We absolutely recommend this chalet, and we will definitely be back.
Un séjour inoubliable dans un chalet magnifique, en pleine nature. L’endroit est intime, paisible et parfait pour se ressourcer. Le spa, avec vue sur les arbres, est un vrai plus pour se détendre. Le chalet était impeccablement propre, bien équipé, et le propriétaire très attentionné et disponible. Une adresse à recommander les yeux fermés
j’y reviendrai sans hésiter !
Such a lovely space with beautiful views, was perfect for our girls weekend away to enjoy each other’s company, I would recommend to anyone! Patrick was super responsive and a wonderful host! Thank you for letting us enjoy your home!
My family and friends had a great time at this property. We tend to book large cottages periodically through the year and this was one of our faves.
The space was clean and the views of the tremblant mountain were breathtaking.
The pool table, hottub, 2 saunas, fire pit were lovely additions to the stay even if we didn’t get to use all the amenities.
We will definitely be back.
Beautiful home, gorgeous views. Patrick and his team were very helpful in handling the few hiccups that were out of anybody’s immediate control with winter weather etc. We had a great time and will definitely be back in the warmer months. My only suggestion would be to bring your own Tupperware or foil for covering food, and maybe an extra roll of paper towel as there were only 2 dish rags available.
Ce fut une expérience merveilleuse.
L’endroit est magnifique et le cadre enchanteur. Fidèle aux descriptions. Le spa spa et bain vapeur un plus.
Un 4x4 est de mise pour accéder au chalet en hiver.
Nous avons passé un moment magique en famille.
Merci
The Lac Superior house fit our two families of 5 people (4 adults and 6 kids) very nicely. The space was good to share, the kitchen was fine to cook meals, and the open living room space was nice. We loved the fireplace and the large dining room table.
We would also say the house needs much maintenance and care - the key code lock was not working so we need to call the company for the back up to enter the property, the BBQ was not cleaned and only a few burners worked, the living room chairs pleather finish is peeling, a glass pane was broken in the door to the foyer, a cabinet door was completely missing in the kitchen, a few lightbulbs were out, batteries were missing from a remote control to the tv, a curtain rod falls down when trying to open the curtains.
Its a functional house, but these small things add up to the overall quality of the stay and ultimately detract from the level of the house.
Overall we had good time. BBQ needs to be changed as it wasn’t working 100% and looks very old. The paper towel on the kitchen counter were chewed up which I believe was done by mice. My daughter got hair bugs following our stay.
Our family stayed Here for a week
This place is very private the houses are far from each other. We used the hot-tub, it was nice and warm, sauna and steam room worked very nicely, the master bedroom view was amazing, really just like the pictures. A few things,
The 2 single chairs fabric was falling apart.
And also the mice in the kitchen.
The mice would not eat anything that was in the cabinets so my recommendation is to make sure no food is out at the end of the night and all stored away. And also just as a precaution to wash the silverware and dishwater before your first night.
The fridge water does not dispense, the tap water is ok to drink but if you are worried at all I would recommend to bring a filter water pitcher. Also there r only 2 real showers u can use, bottom floor and master bedroom.
During the winter they do plow the road, if you are renting a car I would still recommend to rent a 4WD car. Overall, this was a very nice place to stay, I would come back again!
If you're looking for a spa getaway with beautiful surroundings, this is the place! We were a group of 5 girlfriends and it was perfect for us. Spacious and gorgeous...this was our second time and we'll definitely be back.
What a perfect get away! We traveled in October, and it turned out to be during peak autumn colours in the mountains. It was just a perfect place for us to connect and charge our batteries. There are no neighbours so we could enjoy expansive views from windows without fear of people looking in. And steam room was a wonderful surprise.
Thank you, Patrick. We thoroughly enjoyed our visit.
Very nice and clean, good view from chalet. The only complaint I have is the check-in, I never received any information until I called two phone number to reach them. Other than that we had fun time in this place.
SUPER BEAU CHALET! Très bel emplacement. La communication es facile et rapide. Je le recommence fortement. La vu de la grande chambre est simplement magnifique✨
The property is beautiful. The rooms are well decorated, private and large enough for queen size beds, additional seating and bath tubs and/or showers in the rooms.
The pool table was a fun add in.
When we arrived shortly before 4:00 (check in) the cleaners were still cleaning the property.
After they left we found a ping pong ball in a plant. There were dried noodles on the dining table and chairs. A dirty beer glass on the fireplace mantel. A dirty ashtray was put into the dishwasher and the dishwasher was overloaded so nothing was cleaned and had ashes all over them so we had to rewash all the dishes. The floors were not washed. The BBQ would not light. On the last day we found a book under a plant in another room with a list of instructions for the property. It would be beneficial to have that book on the kitchen counter or somewhere more visible.
There were not enough plates or utensils for more than five guests. And the dishes that were available were mostly chipped.
There was food left behind in the fridge from a previous guest. There was ground beef in the freezer and Kiwi's in the fridge.
The property was listed as smoke free however there were cigarette butts around the hot tub. The hot tub needed cleaning as well.
Despite the issues with the cleaning staff we LOVED the location, it was absolutely breathtaking, we would absolutely return for another weekend. A perfect location for a girls spa retreat weekend. The property manager was very friendly, accommodating and responded to inquiries quickly. There was plenty of parking, towels for the hot tub and felt very safe.
The property had everything you ever wanted for a nice ski trip. On top of the hill, jacuzzi, sauna, steam room, beautiful master bedroom view. The drive to the skiing area is about 28 minutes.
Thoroughly enjoyed this location. Far enough from the city that you feel it’s properly private, but close enough that running for groceries isn’t a chore. Great views, great amenities, and a general serene location.
The view was absolutely amazing. The hot tub sauna and steam shower were a huge plus. The pool table was very nice but there was only one cue with a tip.
The house is need of repairs though. The refrigerator has many broken parts including the water dispenser so there’s no filtered water. The couches in the living room are worn/ripped. Finally we had mice in the house not a huge surprise in the middle of the woods, but the problem was they left us for over 3 days to deal with it ourselves and stopped responding at one point. I’ve never given less that 5 stars before and I’m not a picky person but the leaving us to deal with the mice ourselves when it was a huge sanitary issue for so many days I couldn’t give 5 stars.
Beautiful place with the most spectacular view of the mountains! Patrick was very responsive and friendly. The place was very clean and looked like the pictures. We had a great time at Patrick’s Airbnb! We definitely lived like king of the hill!!!