{"id":28572,"date":"2024-04-29T10:26:02","date_gmt":"2024-04-29T14:26:02","guid":{"rendered":"https:\/\/reserver.ca\/?page_id=28572"},"modified":"2024-04-29T10:26:02","modified_gmt":"2024-04-29T14:26:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/reserver.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><b>Privacy Policy<\/b><\/p>\n<p><span style=\"font-weight: 400;\">R\u00e9server.ca understands that the protection of your personal information is important and has put forward a confidentiality policy to ensure that it is well protected. We may collect information through our website and applications that you can use on your computer or laptop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The objective of this privacy policy is to inform users of our site reserver.ca of the personal data we collect as well as their use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">R\u00e9server.ca strictly complies with Quebec Law 25 regarding the protection of personal data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This privacy policy also details our commitment and the measures taken to ensure the security of your personal information<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Types of personal data collected<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Use of personal information collected<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Data Security Protocols<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Your rights<\/span><\/li>\n<\/ol>\n<p><b>Types of personal data collected<\/b><\/p>\n<p><b>Data collected automatically<\/b><\/p>\n<p><span style=\"font-weight: 400;\">During your visit to reserver.ca, we automatically collect information about your device and your interaction with our site via the tool<\/span><\/p>\n<p><b>Google Analytics<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This includes the following data:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Address IP<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Location<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Hardware and software details<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Content that the user consults on our site<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Links that a user clicks on when going to the site<\/span><\/li>\n<\/ul>\n<p><b>Personal data collected not automatically<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Your personal data is collected via:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Contact form<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Order form<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Creating an account<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This includes the following data:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> First name<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Name<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"> Postal address<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Date of birth<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Age<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Email<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Cell phone number<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Password for your account on our site<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Payment information<\/span><\/li>\n<\/ul>\n<p><b>Use of Personal Information Collected<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We use this data to:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Execute contracts<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Send promotional offers and targeted communications via<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">our newsletter<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Carry out statistical analyzes to improve the site<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Track orders<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> As part of a data security protocol<\/span><\/li>\n<\/ul>\n<p><b>Security measures<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Your data is stored in a secure and controlled environment.Forto access to the data judged sensitive, we are using protocolsSSL and robust security measures with two-factor authentication to prevent unauthorized access.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may disclose to any member of our organization such user data as they reasonably need to carry out the purposes set out in this policy.<\/span><\/p>\n<p><b>Transfert International<\/b><\/p>\n<p><span style=\"font-weight: 400;\">User data may be accessed, processed or collected in the following countries: Canada and globally<\/span><\/p>\n<p><b>Duration of use of personal data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We store personal data for a period of seven years. We will ensure that users are notified if their data is retained for longer than this period.<\/span><\/p>\n<p><b>In the event of a data leak<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a leak of your personal data, we undertake to keep you informed as well as the Commission d'Access \u00e0 l'Information du Qu\u00e9bec.<\/span><\/p>\n<p><b>Your rights<\/b><\/p>\n<p><b>User Rights<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Right to be informed<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right of access<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right to rectification<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right to data portability<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You have the right to object to the use of your data and to withdraw it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To exercise these rights, contact our personal data protection manager<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Address: 3445 D\u2019Amiens, Terrebonne, Quebec, J6X 4R6<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: info@reserver.ca<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telephone: 1-888-251-5138<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Responsible person: stephanie@reserver.ca<\/span><\/p>\n<p><b>Right of access and rectification<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You can view, modify or delete your data. To do this,to use the same contact details mentioned above.<\/span><\/p>\n<p><b>Consent and Withdrawal<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.<\/span><\/p>\n<p><b>Minors<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected from them without the consent of the holder of parental authority or the guardian, except when this collection will clearly be for the benefit of this minor.<\/span><\/p>\n<p><b>external links<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our site may contain links to other websites. We are not responsible for their privacy practices.<\/span><\/p>\n<p><b>Contact<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our privacy policy was updated on 01\/01\/2024 For any questions relating to this privacy policy, you can contact us via stephanie@reserver.ca<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using our site reserver.ca, you accept the terms of this privacy policy.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy R\u00e9server.ca understands that the protection of your personal information is important and has put forward a confidentiality policy to ensure that it is well protected. We may collect information through our website and applications that you can use on your computer or laptop. The objective of this privacy policy is to inform users&#8230;<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-28572","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Patrick B\u00e9land","author_link":"https:\/\/reserver.ca\/en\/author\/patrickb\/"},"rttpg_comment":0,"rttpg_category":" <a href=\"https:\/\/reserver.ca\/en\/?taxonomy=translation_priority&#038;term=optional\" rel=\"tag\">Optional<\/a>","rttpg_excerpt":"Privacy Policy R\u00e9server.ca understands that the protection of your personal information is important and has put forward a confidentiality policy to ensure that it is well protected. We may collect information through our website and applications that you can use on your computer or laptop. The objective of this privacy policy is to inform users...","_links":{"self":[{"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/pages\/28572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/comments?post=28572"}],"version-history":[{"count":2,"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/pages\/28572\/revisions"}],"predecessor-version":[{"id":28575,"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/pages\/28572\/revisions\/28575"}],"wp:attachment":[{"href":"https:\/\/reserver.ca\/en\/wp-json\/wp\/v2\/media?parent=28572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}